Client Need:
A major university was looking to reduce the number of non-emergency calls going to 911 and promote their on-campus safety program.
Solution:
The Campus’ Public Safety team does visits, displays, and interface with students on campus quite often. They gave out key chains with the University’s mascot on the front and the Public Safety non-emergency number on the back. As a result, non-emergency phone calls to the 911 number were markedly reduced. Those calls showed up on the regular number provided on the key chain, where they should be.
